Terms of Service

1. Our Services

Pixel Pulse provides web design and development, business automation, digital marketing, and AI integration services for businesses. The specific scope, deliverables, and pricing of any project will be agreed upon in a separate proposal or contract before work commences.

2. Use of Our Website

You agree to use our website lawfully and not to:

• Use the site in any way that is unlawful, harmful, or fraudulent.
• Attempt to gain unauthorised access to any part of the website or its systems.
• Introduce viruses, malware, or other harmful material.
• Scrape, copy, or reproduce our content without written permission.
• Use automated tools to access the site in a manner that could damage or impair it.

3. Intellectual Property

All content on this website, including text, graphics, logos, icons, code, and design, is the property of Pixel Pulse and is protected by UK and international copyright and intellectual property laws.

For client projects: upon full payment, you will own the final deliverables as specified in your project agreement. We retain the right to showcase completed work in our portfolio unless otherwise agreed in writing.

4. Quotes & Proposals

All quotes and proposals provided by Pixel Pulse are valid for 30 days from the date of issue unless otherwise stated. Prices are quoted in GBP. Pixel Bridge Lab Ltd is not registered for VAT, so no VAT is added to our prices. We reserve the right to adjust pricing if the scope of the project changes significantly from the original brief.

5. Payment Terms

• A deposit (typically 50%) is required before work commences on any project.
• The remaining balance is due upon project completion and before final handover.
• For ongoing services (marketing, maintenance), invoices are issued monthly and payable within 14 days.
• Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

6. Revisions & Changes

Each project includes a defined number of revision rounds as outlined in the project proposal. Additional revisions beyond the agreed scope may be subject to extra charges. Changes to project scope after work has begun will be discussed and agreed upon with updated timelines and costs.

7. Cancellation & Refunds

If you wish to cancel a project:

• Before work commences: full refund of any deposit paid.
• After work has begun: you will be charged for all work completed to date. Any remaining deposit may be applied to the balance.
• For monthly retainer services: you may cancel with 30 days' written notice.

8. Warranties & Liability

We strive to deliver high-quality work but provide our services "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
• Our total liability for any claim shall not exceed the total fees paid by you for the specific project in question.
• We do not guarantee specific results from marketing or SEO services, as outcomes depend on many factors beyond our control.

9. Third-Party Services

Our work may involve third-party tools, platforms, and services (e.g. hosting providers, analytics platforms, automation tools). We are not responsible for the terms, availability, or performance of these third-party services. You agree to comply with their respective terms of use.

10. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the working relationship. This obligation survives the termination of any agreement between us.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us: